Refund Policy

Last Updated: October 14, 2026

Thank you for partnering with us for your lead generation and lead capture needs. We strive to deliver exceptional value, high-intent pipeline,

and measurable results. Because our services involve strategic setup, customized software integration, dedicated ad spend management, and

professional labor, our refund policy is structured as follows.

1. General Policy

All fees and payments made for our lead generation and lead capture services are non-refundable, except as explicitly stated in this policy or

required by applicable law. Once work has commenced, deliverables have been initialized, or software configurations have begun, subscription

and setup fees cannot be refunded.

2. Setup and Onboarding Fees

Initial setup fees, custom integration costs, and onboarding retainers cover the upfront technical work, strategy mapping, and campaign

architecture deployed by our team. These fees are strictly non-refundable once the onboarding process has officially initiated.

3. Monthly Retainers and Subscription Services

Recurring monthly fees or retainers cover ongoing campaign management, traffic acquisition, lead capture optimization, and maintenance

performed during that billing cycle.

• Cancellation: You may cancel your recurring subscription or retainer at any time by providing written notice prior to your next billing

  renewal date.

• Billing Period: Cancellations take effect at the end of the current paid billing period. You will continue to have access to our services

• through the remainder of that billing cycle, and no partial or prorated refunds will be issued for unused days within an active billing period.

  
  

4. Performance Disclaimer and Adjustments

Because lead generation and conversion rates depend on external factors outside of our direct control—including market fluctuations,

seasonal demand, industry competition, and the client’s internal sales responsiveness—we do not offer refunds based on specific volume

thresholds, conversion percentages, or financial returns unless a specific performance guarantee has been explicitly outlined and signed in

a separate, customized Statement of Work (SOW).

5. Billing Disputes and Unauthorized Charges

If you believe that you have been billed in error, you must notify our billing department in writing within fourteen (14) days of the disputed

charge. Failure to notify us within this window will constitute your acceptance of the charge. Approved billing adjustments or refunds will be

credited back to the original method of payment.

6. Changes to This Policy

We reserve the right to amend or update this Refund Policy at any time. Changes will take effect immediately upon being posted to our

website or platform.

7. Contact Us

If you have any questions or concerns regarding our Refund Policy, or if you wish to cancel your service, please reach out directly to your

account manager or contact our support team through our website.